Frequently Asked Questions
Everything you need to know about our natural hair care and your order.
What makes Viori shampoo bars different from traditional liquid shampoo?
Our bars are concentrated, plastic-free, and crafted with Longsheng rice water. They provide the same high-quality cleanse as luxury liquid shampoos without the water waste or chemical preservatives.
How long does one shampoo bar typically last?
One Viori shampoo bar is equivalent to approximately two to three 10oz bottles of liquid shampoo, lasting between 30 to 60 washes depending on hair length and frequency of use.
Are your products sulfate-free and paraben-free?
Yes, all our products are 100% sulfate-free, paraben-free, phthalate-free, and pH balanced to ensure they are gentle on your hair and scalp.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the United States. International shipping times vary by location but generally range from 10-21 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it within 30 days for a full refund or exchange, minus shipping costs.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping rates and delivery times are calculated at checkout based on your specific destination.